As far as I’m concerned, this is a time to be on the edge of your seat. To be able to react immediately to an opportunity or new development with your hand on the mouse. I’d be happy to explain.

Seeking balance

These are challenging times. In the insurance sector and claims handling, we are no longer talking exclusively about gradual changes or extreme weather conditions. The sector is also becoming more international, more digital and more data-driven, with technologies that may prove to be disruptive. At the same time, we want to remain committed to the human touch and a personal approach, as customers expect. And we are looking for a way out of the spiral of ever-rising costs.

Opportunities and possibilities

That is what this magazine is about. Not to dwell on what is difficult, but to show what is possible. Because all these developments also offer opportunities and possibilities. So we want to inform and inspire you. To offer perspective: with alternative solutions, practical experiences and satisfied customers.

Solutions backed by 55 years of experience

As the European market leader, CED supports insurers and authorised agents with a wide range of services: from prevention, valuation and emergency assistance to loss adjustment, claims, repairs and recourse. Our (claims) solutions are based on 55 years of experience with over 300 clients.

A new dynamic

I therefore warmly invite you to scroll through and click on this digital magazine. Be inspired and invited to a new reality, a new dynamic: exceeding customer expectations thanks to a powerful combination of operational quality, human capacity and smart technology. And where necessary: on a European scale.

Would you like to discuss this with me? I warmly invite you to do so!

Karin Korstanje, Managing Director CED Claims Europe (E: karin.korstanje@ced.nl)