The successful exercising of recourse (the recovery of burden on the liable party) contributes to minimising costs, and therefore to improved operating results. That is why CED Claims fully invests in recourse service as a self-evident and integrated component of the claims handling process. Both for ‘running business’ and for catching up on large volumes of recourse cases (backlogs). And for all types of damages: from property and vehicle damages to personal injury. With, furthermore, an average success rate at large volumes of 96-98 percent.
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A tight labour market, an aging working population, and a loss of knowledge and continuity. In many organisations, these are well-known developments which undoubtedly affect exercising recourse. Because this is not a customer-oriented activity, not a core business, it is often not seen as a priority in cases of a smaller workforce. The unwanted consequence is: piles of overdue cases that threaten to become superannuated. This way, insurers and other organisations deny themselves the possibility of minimising the damage burden or costs.
The 4 promises of CED Claims recourse service
Minimising damage burden and a better organisation result
Above-average success rate
Always timely, rapid, and unburdening
Clear cost structure
Careful, without juridification
To the national and international Claims departments of CED Claims, recourse is a self-evident and integrated part of the claims handling process. The experienced claims handlers and loss adjusters are alert to the possibilities of recourse in every case, partially based on careful investigation into the circumstances. This prevents complex juridification of the process. If the technical information around the circumstances is timely and in order, recourse is nothing more than a careful administrative process within set frameworks. Partly due to this well-organised process, CED achieves an average success rate for recourse in larger volumes of 96 to 98 percent.
Familiar with legislation
CED Claims is experienced in recourse with national and international claims, with complex technical and financial claims, and with recourse in personal injury. However, one of the complex factors of exercising recourse is the widely varying legislation. For example, around situations in which recourse can or cannot be exercised, and how recourse can be taken. CED Claims has worked for decades with the complexities of recourse and national legislation and jurisdiction in multiple European countries.
Capacity no problem
The recourse service of CED Claims does not limit itself to the ‘running business’. Even catching up on backlogs and files that threaten to become superannuated is part of the possibilities. And with the always present additional capacity in the Claims Operations Centers in Tunis, Sophia, and Lisbon, CED Claims can rapidly upscale if there are extra volumes. This way, we aim to enable our clients to come to a better operating result through minimising damage burden, and costs.